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Smart Retail Solution
Best Shopping Experience.
Hytera Retail Solution
Hytera Retail Solution is a complete communication solution that combines walkie talkies(two-way radios),body-worn cameras and digital evidence management for retail staff like cashiers, sales, security guards,retailers and store managers. It ensures smooth communication and fast coordination to prevent theft and violence.
- Retail Solution For Customers
- For Retail Employees (Cashiers, Security, etc.)
- For Retail Managers
- For Customers,enjoy a safer, more responsive shopping experience. With security personnel equipped with Hytera body-worn cameras, potential risks are monitored in real time, helping to create a secure environment. Need assistance? Retail staff can instantly coordinate with team members via walkie talkies to respond quickly and meet your needs—so you're never left waiting.
- For retail employees,work more efficiently while feeling safer and more protected on the job. Hytera two-way radios help you instantly connect with your team, whether you need backup at the checkout or assistance on the sales floor, support is always just a press of PTT button. Hytera body-worn cameras act as an objective witness, helping prevent theft and aggressive behavior. All video footage is automatically uploaded to the Digital Evidence Management (DEM) platform, ensuring clear and secure recordings.
- For retail managers,gain full visibility and control across your entire retail management—from the sales floor to the warehouse. With Hytera's integrated solution, you can instantly connect with any team member at the push of a PTT button and coordinate resources in real time. All incident footage is centrally managed in the DEM platform, giving you a complete, searchable picture to support investigations and improve store safety.
Retail Solution Scenario
Security Guard
GC550
Hytera GC550 2K Mini Body Camera is designed to capture clear photos and videos as objective evidence from the field to the court. It boasts a variety of powerful features, both hardware and software, to promote transparency of law enforcement and workplace interaction, as well as to ensure safety for professionals on duty. Its 2K HD wide-angle camera records more details in a 150° super-wide field of view.
Learn moreManager
P30
The HYT-P30 Lite is a push-to-talk (PoC) radio equipped with an Real Time Operating System. Leveraging mobile broadband networks (2G/3G/4G), it enables nationwide one-touch communication with ultra-low call latency, crystal-clear audio, and superior signal transmission capabilities. Designed for commercial use, the P30 Lite provides cost-effective PoC solutions to small and medium-sized enterprises (SMEs) across industries such as logistics, construction, hospitality, retail, property management, and security services.
Learn moreDuty Manager
S1 pro
The Hytera radio models S1 Pro (licensed) or S1 Pro LF (License Free) are exquisite business-ready digital radios for luxury hotel, golf course, club, and more high-end businesses. Sleek and light, the radio strikes the perfect balance between elegance and performance, ready for you to instantly connect your team at the push of a button. Getting the best of two worlds—digital and analog, the S1 Pro / S1 Pro licence free levels up your communication experience with a basket of innovative features, including noise cancellation, private call, whisper mode, and voice notification. It gives your business the competitive edge at all time.
Learn moreCashier
S1 mini
The Hytera radio models S1 mini (licensed) is tiny business-ready analogue radio for restaurant, book store, or beauty salon, and more. It blends fashion and communication like never before - first-of-its-kind design, minimalist style, reliable PTT service, superb audio, long-lasting battery, and more. This radio helps you better stay connected with your team while staying focused on your customers.
Learn moreMonitoring&Alarm
DEM
The Cloud-native Digital Evidence Management Platform (DEM 5.2) is designed to collect, store, query, and analyze digital evidence, including videos, audios, photos, and documents from body cameras or other third-party sources. The DEM supports on-premise and cloud deployment, enabling you to create a unified media database with high security and reliability, thereby transforming evidence management into a digital, intelligent process.
Learn moreCustomer Service
S1 mini
The Hytera radio models S1 mini (licensed) is tiny business-ready analogue radio for restaurant, book store, or beauty salon, and more. It blends fashion and communication like never before - first-of-its-kind design, minimalist style, reliable PTT service, superb audio, long-lasting battery, and more. This radio helps you better stay connected with your team while staying focused on your customers.
Learn more
Wider Coverage
Reliable communication across stores with PoC and Wi-Fi enabled radios
Tailored Solutions
Packages designed for retailers of any size
Ease of Use
Simple to deploy, train, and maintain.
One button. One group. No delay.
Superior Audio
Clear voice quality in busy, noisy retail environments
Reliable & Durable
Long-lasting battery life for full shifts
HALO PTX Integration
Manage communications and security from one central platform
Unified Store Communications
Hytera’s Retail Communication & Security Platform gives staff instant, reliable communication across the shop floor, backroom, warehouse, and multiple locations.
· Instant Push-to-Talk over 4G/Wi-Fi for seamless connectivity
· Integrated video capture to record incidents and secure evidence
· Centralized platform that links to existing security and store systems
· Smarter workflows to help staff respond faster and deliver a better customer experience
· Instant Push-to-Talk over 4G/Wi-Fi for seamless connectivity
· Integrated video capture to record incidents and secure evidence
· Centralized platform that links to existing security and store systems
· Smarter workflows to help staff respond faster and deliver a better customer experience
We Solve Retail's Daily Challenges
· Slow Response Times – Missed handovers and delayed communication
· Stockroom Gaps – Poor backroom coordination
· Lone Worker Risks – Limited visibility of staff working alone
· Training burden-New starters learn the system in minutes, not days.
· incident Handling – Document and escalate issues quickly
· Stockroom Gaps – Poor backroom coordination
· Lone Worker Risks – Limited visibility of staff working alone
· Training burden-New starters learn the system in minutes, not days.
· incident Handling – Document and escalate issues quickly
Retated Videos
Retated Videos
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![Introducing Hytera S Series Business Two-way Radio]()
00:52
Introducing Hytera S Series Business Two-way Radio
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![Hytera S1 Business Two-way Radio]()
01:33
Hytera S1 Business Two-way Radio
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![Hytera S Series Reseller Program]()
04:02
Hytera S Series Reseller Program
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![Body Camera On the Job]()
02:00
Body Camera On the Job
Case Study
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UK Pub Chains
"The team at Wall to Wall contacted and collated requirements for our entire managed estate of 1,400 sites and managed a full rollout of new upgraded devices. We’ve worked with Wall to Wall for a number of years now."
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Bali Paragon Hotel
"Hytera S1 Pro has become an effective and reliable communication solution for our resort. Every team — from Security, Housekeeping, and Front Office to IT — benefits from smoother daily coordination."
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Korea Professional Golf Association (KPGA)
"We were able to communicate smoothly with referees and staff anytime, anywhere through Hytera radios and body cameras and were able to conduct games with complete trust even in emergency situations."
Frequently Asked Questions
Q: During peak hours with long checkout lines, how can we quickly coordinate support?
Hytera two-way radios support one-touch calling and instant group calls. When a checkout counter needs backup, the cashier can simply press the PTT(push-to-talk) button on the radio, and managers can quickly dispatch staff nearby to assist. This significantly reduces customer waiting time and improves operational efficiency during rush hours.
Q: Our supermarket is very large, how can workers on different floors or in the warehouse reach each other?
A: Hytera provides professional in-building coverage solutions by deploying repeaters and distributed antenna systems to eliminate communication dead zones. Whether staff are in the underground parking lot, deep in the warehouse and cold storage, or across multiple floors, they can enjoy clear, seamless instant communication, ensuring instructions reach every corner of the store.
Q: If a theft or customer dispute occurs in our store, how can we ensure employee safety and evidence preservation?
A: Hytera provides integrated safety solutions. Staff can wear 4G/5G professional body cameras to record incidents instantly with one button and upload footage in real-time to the cloud-based DEM (Digital Evidence Management) platform. The clear recordings effectively avoid misconduct and provide objective evidence for post-incident investigations, fully protecting both employees and customers.
Q: As a store manager, how can I efficiently manage staff working across different area of floors?
A: Hytera's digital radio systems support group calling functions. Managers can divide teams into different talk groups—such as cashier, stocking, and security teams—for interference-free, group-specific dispatching. When all team member collaboration is needed, a one-touch broadcast can reach everyone instantly, ensuring one-to-all communication and significantly improving management efficiency.
Q: Our supermarket doesn't want to disturb customers when chatting with two-way radios. Any solutions?
A: Hytera offers the stylish and lightweight S Series commercial radios (S1 Pro, S1 and S1 mini), which support earpiece mode. Staff can communicate via quiet and whisper-like voice, ensuring efficient internal coordination without disturbing customers, creating a quiet and comfortable shopping environment.
Q: With frequent shift changes in retail, is charging and managing radios complicated?
A: Hytera two-way radios support Type-C fast charging, allowing staff to recharge anytime using standard phone chargers—no need for dedicated charging docks. Additionally, devices can be quickly bulk-configured via a mobile app, so new employees can receive and use radios immediately, greatly simplifying device management.